gun lost/stolen by Fedex

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gun lost/stolen by Fedex

Postby Korben88 » Tue 04 Dec 2012 1:34 pm

I am extremely upset at the moment. I sent my Taurus 94 revolver in for a repair. The barrel needed to be replaced, and Taurus said to send it in and they'd fix it.
I never received any contact from Taurus, but was tracking the status online. A week or so ago I checked up on it and it was marked as "shipped". Having not had it arrive yet (or receive a tracking number) I decided to call them today.....

Turns out the gun was delivered by Fedex on Nov. 23 and LEFT ON MY DOORSTEP. The guy from Taurus said that they ship everything signature required and does not know how it got left like that. Taurus said they will file a complaint with Fedex, and try to track it down, but beyond that I'm not sure what they will do. I was too upset to ask.

The way I see it either a Fedex employee decided he wanted a new gun, or they really did leave it on my front door and one of my neighbors walked away with it.
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Re: gun lost/stolen by Fedex

Postby Snurd » Tue 04 Dec 2012 1:46 pm

:shock:
I'd be pretty miffed too. FedEx better find it or replace it.

Luckily it's just a Taurus, though. :lol2:


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Re: gun lost/stolen by Fedex

Postby Snowman » Tue 04 Dec 2012 3:08 pm

Snurd wrote::shock:
I'd be pretty miffed too. FedEx better find it or replace it.

Luckily it's just a Taurus, though. :lol2:


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Re: gun lost/stolen by Fedex

Postby Snurd » Tue 04 Dec 2012 3:11 pm

Get Gephardt if they don't fix this.


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Re: gun lost/stolen by Fedex

Postby Hawk87 » Tue 04 Dec 2012 3:32 pm

You could also call the cops, I would also let FedEx know you are contacting them.
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Re: gun lost/stolen by Fedex

Postby diablokicks » Tue 04 Dec 2012 3:35 pm

I used to work for FedEx express. Couple of questions. Did the ship it ground or express? Get the tracking number, contact your local station, if your north of Centerville I can get you the number. If a signature was required (express), they cannot leave it without obtaining a signature, and they should be able to see who signed it.

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Re: gun lost/stolen by Fedex

Postby diablokicks » Tue 04 Dec 2012 3:36 pm

You can also call 1800gofedex with the tracking number and see what they have to say

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Re: gun lost/stolen by Fedex

Postby UtahCFP » Tue 04 Dec 2012 5:32 pm

+1 on getting police involved. Stealing a firearm is a felony (http://le.utah.gov/code/TITLE76/htm/76_06_041200.htm).
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Re: gun lost/stolen by Fedex

Postby dewittdj » Tue 04 Dec 2012 9:49 pm

UtahCFP wrote:+1 on getting police involved. Stealing a firearm is a felony (http://le.utah.gov/code/TITLE76/htm/76_06_041200.htm).

+1 You should give them the serial number and identify it as stolen/lost by FEDEX.
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Re: gun lost/stolen by Fedex

Postby Korben88 » Wed 05 Dec 2012 3:28 am

Oh, I filed a police report as stolen. The guy from Taurus pulled up the tracking number, and it said "left on doorstep" in the notes so Fedex definitely screwed up.
I'm going to call back tomorrow and see if the made any headway, and what the plan is as far as getting my gun replaced. I also plan on filing my own complaint with Fedex.
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Re: gun lost/stolen by Fedex

Postby diablokicks » Wed 05 Dec 2012 5:13 am

It wouldn't surprise me if it was ground, but I don't see express doing that.

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Re: gun lost/stolen by Fedex

Postby UtahJarhead » Wed 05 Dec 2012 7:00 am

Someone's SO gettin fired over this!
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Re: gun lost/stolen by Fedex

Postby ian husford » Wed 05 Dec 2012 9:05 am

This is part of the reason why I have a post office box with The UPS Store. I know it won't be left on a door stop or in a mail box. (The other reason is that my parents are nosy.)

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Re: gun lost/stolen by Fedex

Postby FrankenHollow » Wed 05 Dec 2012 3:47 pm

I had the same thing happen with an airbrush.

It was a special item, so the manufacturer shipped it with an adult signature required.
About a week later, the tracking number showed "delivered".

I had been home all day, and was a bit confused. I looked all around the apartment building I was living in at the time, including the locked entryway and controlled-access hallways (New York). There was no sign of the package.

Calls to the manufacturer and the shipping company (I think it was FedEx, but may have been UPS) got me nowhere. Finally, customer service at the shipping company said there was a new note added to the shipment, that said "left on back porch". So, AFTER the driver was called on the radio to answer questions about the shipment, he adds a note to it. :roll:
Yea... this was a 3-story apartment building, nearly 400 feet long, with only one rear entry/exit. The (union) delivery driver would have had to walk all the way around the building, in 18 inches of snow, without leaving footprints, to intentionally leave an "adult signature required" package on a small step, under pouring melt water that was draining from the roof, for that note to be true. I guess they use hovercraft in NY...

In the end, I got screwed by everyone from the manufacturer, to the shipper, to the local police, because the driver swore the package had been "delivered". As far as they were all concerned, the package was signed for with a squiggly line, the driver was instructed by ME to leave it out back, and then it was stolen from the mythical "back porch". :disgusted:


But, where your shipment was a firearm, it should be much easier to light a fire under the back sides of some of the parties involved. :flamethrower:
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Re: gun lost/stolen by Fedex

Postby kris » Wed 05 Dec 2012 4:14 pm

To Err is human. The fedex driver I'm sure had no idea what the package contents were. What I think matters more is how FedEX rectifies the problem.
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