I am extremely upset at the moment. I sent my Taurus 94 revolver in for a repair. The barrel needed to be replaced, and Taurus said to send it in and they'd fix it.
I never received any contact from Taurus, but was tracking the status online. A week or so ago I checked up on it and it was marked as "shipped". Having not had it arrive yet (or receive a tracking number) I decided to call them today.....
Turns out the gun was delivered by Fedex on Nov. 23 and LEFT ON MY DOORSTEP. The guy from Taurus said that they ship everything signature required and does not know how it got left like that. Taurus said they will file a complaint with Fedex, and try to track it down, but beyond that I'm not sure what they will do. I was too upset to ask.
The way I see it either a Fedex employee decided he wanted a new gun, or they really did leave it on my front door and one of my neighbors walked away with it.