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don't know his name but i can give you a basic idea of what he looks like.
5'6 ish
a little on the heavy side
bald head
darker / extremely tan skin
has worked there a long time. At least 2 years.
He is a extremely good friend of mine since Jr High, what sort of problems do you have with him? Where you saying he pointed a loaded fire arm at you? The Impact in kearns and FBMG are the 2 best experiances I have had at a gun store they dont make you feel stupid for asking questions. I can actually get some one to help me until I have all my questions anwsered without feeling like the employee is in a hurry to do something else like in the ogden store.
 

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( I don't know Sterling well.) Still customer service is lacking, the bar was low to begin with.
Sterling is a good guy but he is more of a manager type that Olly was which means he is at his desk more ie. less face time with him. The only thing I have seen bad with their customer service is they dont have enough employees to help with customers like at the Ogden store. Some people I have seen (by comments on gun forums) do not respect a young gun store employee because they are young and therefore in their eyes know nothing. 2 of their current employees are former Marines, 1 employee is a current Army Reserve soldier, and 1 is in the process of becoming a Salt Lake Police officer. What does that mean maybe nothing but I see it as they have some discipline and know a little about what they are talking about even if they are young. As for flaging people with firearms and dropping firearms I have never seen that and I am there at least once every other week.
 

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thx997303
I wish you would read my post,
What does that mean maybe nothing but I see it as they have some discipline and know a little about what they are talking about even if they are young.
and not take it out of context,
I mean what are we? Mere civilians?
take it for what it is worth, take it with a grain of salt or whatever. But don't put words into my mouth and try to bait me into a childish argument.

scott.pete06
As for your statement
There are a lot of things that happen that I don't see, doesn't mean they didn't happen.
all I was trying to say is that I am in there alot, alot more than most people and I have not seen that behavior.

hedonistic
I do not understand your post could you please clairify.
 

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hedonistic
my statement
take it for what it is worth, take it with a grain of salt or whatever.
was not intended for you but for another poster. So even though Olly is gone you will not go in to see if things have changed with the new management.
For eveyone that has had a problem with the store have you written complaints to the corporate offices? If not then how can you expect them to change their ways? They need input from the customer to improve their service, they are not clairvoyant.
 
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